SPARK VINTAGE RENTALS FAQ
Q: Do you Deliver?
A: Yes! We happily deliver to the middle TN area and beyond between the hours of 9am and 5pm. We do offer after hours and long distance deliveries for an additional fee.
Q: How much is delivery?
A: Delivery is FREE as long as our 1k order minimum is met, location is in our delivery area and delivery and pick up times are between 9am and 5pm, Monday through Saturday. Early morning/Late night and Sunday delivery fees start at $150. Long distance delivery fees are based on mileage and travel expenses.
Q: Do you “set’ my order?
A: Sure! We happily place your order wherever/however you like. Our entire delivery team has a basic knowledge of how to place a lounge in a way that looks amazing. That said, we should have furniture pairings planned out in advance (we are happy to help with that!) and someone will need to tell us where you want it either in advance or upon arrival.
Q: How does the wishlist work?
A: You are able to create a wishlist for your event and we will get back to you asap on availability! Just select your desired items, add to wishlist, and submit when your done! This is the quickest and easiest way to get the ball rolling on an order.
Q: Can I pick up my rental items?
A: We do offer will call pick up and return to the trade (event planners, prop stylists, art directors, photographers etc) Our Will Call Order Minimum is $350.
Q: Do you have an order minimum?
A: Yes. Our delivered order minimum is $1,000. before tax. *trade exceptions apply, contact for details* Our Will Call Order Minimum is $350.
Q: How far will you deliver?
A: We have delivered as far as upstate New York, so far! Send us an email/submit an inquiry to get the conversation going.
Q: May I come to your warehouse to see the inventory in person?
A: You may! We do 30 minute warehouse visits by appointment. Email Us to set up a visit.
Q: How long can I keep my order?
A: Our rental fee includes up to 48 hours. If you need more time just let us know and we will work with you to make it affordable! *note, we do not charge extra if added time is due to limits in our delivery schedule.
Q: What fees do you charge in addition to the rental rate?
A: Just Sales Tax! Out of state orders are NOT subject to sales tax. Large events may be subject to a damage fee for your protection. We Do Not charge a fee for paying with a credit/debit card- your convenience is our priority!